Frequently Asked Questions
Please read our FAQ before sending us a message.
Please note that delivery charges are automatically displayed by the website upon before checking out. However, you may be contacted to pay extra delivery fees depending upon the logistic company’s calculations (please note that this only happens in special cases where addresses are very far from central hubs).
You can make payments via bank transfer and USSD. All valid debit and credit cards are also accepted and payments are processed through Paystack.
Deliveries are usually sent out some days after orders are placed. Logistics companies may take extra days before actual delivery of goods.
During sales, orders may take a week or more before being sent out. This is usually due to the high volume of orders being processed.
All data you enter on Bejaid.com is securely stored and processed with world-class server grade security. PLEASE NOTE THAT NO PAYMENT DETAILS ARE STORED ON OUR SERVER; this is to ensure maximum security of your chosen payment method.
- Your order is received and payment is confirmed.
- Your goods are then packed and sent to logistics companies for delivery.
- Logistics companies handles transport of goods to the nearest hub to your address.
- The hub then calls you to confirm if you will be available to collect your goods or pickup (if that is the selected option).
Yes, invoices are automagically generated for all orders placed on the website. You will also get automated mails confirming your order and payment.
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